No, Thanks

November 17, 2008 - No Responses

My two-year-old daughter is learning to express her opinions in new ways.  When asked to come to dinner or pick up her toys, she thoughtfully responds “No thanks.” 

Most times when we ask people for help or participation (in something like a Remarkable Tribute, for instance), we don’t get an outright “no thanks.”  We get “Great idea, I’ll try to think of something to say” or something like that.  We get procrastination and well-meaning folks wanting to submit something perfect.  So, what do you do?  You have to make it easy for people to participate.  Give them permission to make it easy on themselves.

With my daughter, we are experimenting with asking multiple choice questions to get engagement.  “Do you want to pick up the dolls or the blocks first? ” we say to turn the request into a game.  The specifics also help her to focus on what is being asked.  Also, going back to the purpose is important.  “Let’s clean up the room, so that we can get out the coloring books” can be a great motivation.

This is not to imply that your friends and family are like two-year olds (please don’t misunderstand), but I think there is some human nature in all of us, no matter our age.   We do better if the request is easy to fulfill, specific, and tied back to a larger purpose.

With your next tribute, you can take some of these tips with you:

  • Give people specific ideas about what to contribute.  Ideas here include family recipes, a birthday greeting, a “what we think Bill will be doing after he retires” prediction, pictures of kids in superhero costumes, pictures of plants from your garden, etc.  Be specific so that people don’t experience writer’s block.
  • Give people permission to contribute something small.  Everyone wants to submit something perfect.  Articulate, clever, and meaningful words combined with the perfect professional images.  That isn’t that realistic however.  A simple greeting and a picture you might already have around will make for a great tribute, when combined with the same from other friends and family.
  • Give people a deadline.  That helps everyone to share the sense of urgency.  Especially if the deadline is tied to an event, holiday, or party.
  • Give people a sense of why their contribution matters.  Remind them of the tribute recipient and what they mean.  Remind them of how much this tribute will mean to them, now and in the future.

We so appreciate your enthusiasm for Remarkable Tributes and wish you much success with your future projects!

The Dance

November 15, 2008 - No Responses

Relationships are a bit like a square dance or the waltz-style community dances you see in Jane Austin movies.  People coming together, moving apart, ebbing and flowing as the music moves.  It is the strange thing about social networking sites like Facebook or LinkedIn to see friends or colleagues from different parts of your life and career all in one spot.  Worlds colliding.  Most relationships are about coming together and moving apart, hopefully to come together again.

Remarkable Tributes makes me think of this dance, as the tributes themselves are a coming together.  Usually prompted by an occasion or event.  Motivated by the love and respect for someone remarkable, a group comes together each doing a part to create a lasting tribute.  For a moment, they collaborate.  They connect.  They create together. 

The music will go on.  The dance will continue.  Their paths might never meet again.  However, the tribute lives on as do the feelings and memories.

Secrets of Leadership

November 12, 2008 - No Responses

I just finished Seth Godin’s new book, Tribes.  In it he describes leadership: ”Do what you believe in. Paint a picture of the future.  Go there.”

This is what we have been up to at Remarkable Tributes this past month.  We have been busily testing the software, with real users (sign up for a sneak preview yourself at www.RemarkableTributes.com).  More so than ever, I believe that Remarkable Tributes will become a powerful way to rally communities to honor people that they love and respect.  What can be better than that!

Usually we think of leadership in terms of people.  In Seth’s vocabulary, tribes of people being organized and connected by a vision, a common cause, and a leader.  I agree that everyone has an opportunity to lead.  To decide to do something remarkable.  To get others to participate.  To deliver something real for your efforts.  This is what Remarkable Tributes is all about.

Banner Day

October 5, 2008 - No Responses

  Today started with a “wake up call” from my husband (over an hour after my alarm should have gone off).  It was time to pick up he and our daughter from overnight observation after her tonsillectomy yesterday.  All is well, she is doing good, and my delay was forgiven.  On our way out of the hospital, we took a stroll through the beautifully landscaped children’s garden, complete with a weathered yellow brick road we could follow.

We came home, got her settled, and I started into the next thing that made this day remarkable: I started sending out beta invites! 

Not wanting to overwhelm the system, or me, we are taking it slow and I’ll be batching out beta invites over the coming weeks.  This is an incredibly exciting milestone for Remarkable Tributes.  It is a chance for a broader group of folks to use the web application, provide feedback, and direct future development.  Working together we’ll determine those features that really are necessary, prioritize the development roadmap, and continue to refine and improve the user experience.  All fancy ways to say the software will be better because we asked people what they think. 

Special thanks to my awesome development team, namely Dave and Jonathan, for their innovation, commitment, and work ethic.  So many people participated in alpha tests of the process and software and I am forever grateful for these early learning experiences.  Thanks always to my family, whose willingness to blend in Remarkable Tributes into our lives, makes all of this possible!

It is not too late to sign up to be a beta tester yourself (sign up for “beta goodness,” as a friend told me) and to give us feedback on a future release.  Go to www.RemarkableTributes.com and leave us your email address (which we promise to only use to contact you about Remarkable Tributes, as you request).  It’s as easy as following the yellow brick road.

Give Well

October 3, 2008 - No Responses

I saw a post today that mentioned the concept of “give well.”  It mentioned Kolette Hall, scrapbook instructor and artist, talking about the importance of wrapping gifts.  Sounds like someone I should read more about.  Especially if she could help me accomplish this, as she promised, in two hours or less!

It reminds me of a book I once read about French women sitting down to eat meals (meals consisting of food that they bought or grew and cooked themselves) as the key to staying slim.  Now, Kolette is teaching us that the key to gift giving is to prepare an actual, bonafide gift.  Eat food.  Give gifts.  Tell jokes.  Write letters.  All these are shocking in their simplicity! 

Being purposeful doesn’t have to take a lot of time, and has wonderful side benefits.  I encourage you to find ways to give well!

Simple Solutions Win Out

September 24, 2008 - No Responses

Heard today about a great invention that prevents co-workers from stealing your lunch.  It is a regular sandwich bag that has green splotches printed on both sides.  It makes your sandwich look inedible, thus preventing it from being snatched.  Brilliant!

I suppose you can make your own, or you can check them out here.

It is so simple.  It doesn’t take a psychology degree to realize why someone will be dissuaded from stealing your sandwich.  There are several ways that the designers might have arrived at this product, and it can be a lesson to us all about how to approach our work more cleverly:

1.  Observation

Why is it that the only food in the fridge at work is the ones that border on scientific experiments?  Someone might have observed this trend and thought of a way to not “fight the system,” but clearly play within it.  What trends or practices exist in your industry?  How can they be used to your advantage?

2.  Testing

They might have tried some different things.  They might have tried a padlock on their lunch bag.  They might have tried leaving a note.  Installing a webcam in the fridge.  They might have tried putting a fridge under their desk at work.  They buried their lunch in the back of the fridge, and forgot about it.  Then, the options started coming together.

3.  Derivatives

Perhaps it was a note, written in Sharpie pen on a Ziploc, that read “This is my sandwich.  Keep your paws off!” that got them thinking about inking the bag in the first place.

4.  Looking Inside a Joke for the Truth

Perhaps the whole thing started a prank.  Someone accused of swiping sandwiches had their lunch transferred to this kind of bag.  Then, strangely, the prank became a real product because it touched a real need.

5.  They asked a kid

We may not be smarter than a 5th grader, but couldn’t you imagine that this is the kind of solution that a 10 year old would come up with.  They wouldn’t mind that it is a little gross.  They wouldn’t mind if the sight of their sandwich made them lose their appetite.  So, share your problems with a kid and get a different perspective altogether.

3 Easy Steps to Organizing Your Sock Drawer

September 20, 2008 - No Responses

I was reminded today of the similarities between organizing your sock drawer and developing robust and reliable software code.  So, in the spirit of public service, I offer three pieces of advice that might be useful in both situations:

Photo by ColoredSoxRock on Flickr

Photo by ColoredSoxRock on Flickr

1.  Cleaning Up Starts with Cleaning Out

The first step to cleaning out a sock drawer is to dump it out.  Get the drawer empty.  Then start adding them back in an organized fashion.  Matching up pairs and aligning them efficiently.  Not all the socks need to make it back into the drawer.  You may find the ones you don’t use are better given away or put elsewhere. 

Same with software code.  When you are the midst of development, features and ideas tend to collect.  Discipline is hard to maintain throughout a project and it is crticial to not put problematic features back into the code once you remove (or de-emphasize them).  Some bugs are just not worth fixing.  Save the code base and jettison the feature that no one was going to use anyway.  Be ruthless about the features that make it into the software.  37Signals calls this being a “software curator.”  If you had a museum, you can only display so many pieces of art before it becomes a warehouse.  That is the curator’s job to decide what is worthy of display.  Same with software and same with your sock drawer.  Don’t keep them, if they don’t count.

2.  Match Pairs

Socks come in twos (unless you buy from that company that Seth Godin talks about who sells odd batches of unmatched socks).  If you are like most, you want them to match (and you don’t have to rummage around in the dark in the morning to find the appropriate pair).  So, in good light, match the socks and organize them into pairs.  That is how you use them.  That is how they should be organized.

When prioritizing critical features for a release (like a private beta release, for instance), it is important to group in priority the features that are used together.  Providing an incomplete (and less than stellar) experience for your users doesn’t help you much, even if they are the loyal friends-and-family type that agreed to test the software early.  Things that go together should go together. 

3.  Close the Drawer and Walk Away

Sometimes perfect is the enemy.  Make sure you understand your goals.  If the goal is to have a sock drawer that is filled with socks without holes in them, in matched sets, so that the drawer can close, then align all your activity to that.  In the end, call it “done” and walk away.

Software is even worse.  Like a fine art project, is it never “done,” but rather it is “abandoned.”  So, you have to be good managing separation anxiety to finish a software milestone and turn it over to users (especially early in the game).   Especially because at the moment of the release the countdown starts for the next one.  Close the drawer and move onto the next.

The process of development has been packed with learning and excitement continues to build.  It is not too late to sign up for the beta at www.RemarkableTributes.com.

Faith

September 1, 2008 - No Responses

Sometimes acts of faith go unrewarded, unrecognized, or at least take a long time to come to fruition.  Sometimes, however, the act of faith is acknowledged with some blessing right away. 

I have written before about the importance of “doing good” and the contributions that Remarkable Tributes has made, even before the business posts a profit, to help make the world a better place.  So, perhaps I shouldn’t have been surprised when on the day I mailed the latest contribution check, was the day that we started seeing some major milestones being achieved for the business.  We are closer than ever to the private beta testing phase of the project (still taking last minute requests at www.RemarkableTributes.com) and I have a renewed sense of faith and purpose as we go into this next phase.

Thoughts on Confusion

September 1, 2008 - No Responses

My Dad always used to say that “confusion is the highest state of awareness.”  I often thought of this when in a difficult college class or an uneasy work situation.  When I didn’t “know what was going on” I was learning at a faster rate, picking up on things I might have otherwised missed.  In fact, sort of like how your breath quickens when your body needs more air, so your mind quickens when you are confused (if you remain committed to remedying the problem).

Marty Indik is adding to my thoughts on confusion as he is quoted as saying  “Confusion is always the most honest response.”  Admitting confusion, can not only increase your learning rate and awareness, but it can also help you get mentoring and coaching.

I can tell you that I have learned a lot in the development of Remarkable Tributes.  I have been coached by my developers and friends.  I have been humbled by the responses to alpha tests we have done.  Resources and talented folks have come out of the woodwork to assist.  This leap of faith is really schooling me!

As we go into a new school year (a season which makes me want to buy No. 2 pencils and Pee-Chee folders), we should embrace our confusion.   I am hoping I can do my part to help someone along their way who wants to know how to organize a tribute for a colleague, friend, or family member.  This is what Remarkable Tributes is all about.  And I hope that in the process, I continue to learn!

The Preview Pales in Comparison to the Movie

August 23, 2008 - No Responses

I have written quite a bit about the little mini-tribute tool that is free at www.AbsolutelyRemarkable.com.  It is a fun way to encourage someone.  It has solicited this kind of reaction time and time again: “Thanks for the mini-tribute.  It was fabulous and made my day special.  Thanks for thinking of me!”  If that is the response you want, go out and send a mini-tribute today!

However, this is just a tiny part of what Remarkable Tributes is about.  It is the movie trailer or preview that hints at the movie, but doesn’t tell the whole story.  If the mini-tribute makes you smile and you can think of many people who would enjoy it, you’ll love Remarkable Tributes when we launch the full application in a number of weeks.  It is not too late to sign up for the private beta test (if you want to help us pilot it and provide early feedback).